Privacy Policy

Last Updated: August 28, 2026

Telavi Estate (hereinafter referred to as the “Company”) respects the privacy of its users and is committed to handling personal data responsibly.

This Privacy Policy explains what information the Company may collect, how it uses that information, when it may be shared with third parties, and what rights users have regarding their personal data.

This Policy applies to the Telavi Estate website, online services, contact forms, communications through Facebook and Instagram, and functionality involving Meta Platforms products and APIs.

1. Information the Company May Collect

The Company may collect information including:

• First and last name;
• Phone number;
• Email address;
• Information regarding property purchase, sale, rental, lease, or other real estate requests;
• Messages and inquiries submitted by users;
• Technical information related to the use of the website;
• Information lawfully provided by Meta Platforms when users interact with the Company through Facebook or Instagram;
• Advertising-related technical and analytical information, including campaign, advertisement, post, and performance data where such information is available through the Meta Marketing API.

The Company does not ask users to provide their Facebook or Instagram passwords.

2. Meta Platforms Data

The Company may use Meta Platforms products and application programming interfaces, including Facebook, Instagram, and the Meta Marketing API.

Information obtained through Meta is used only for functions related to Telavi Estate’s legitimate business activities, including:

• Managing Facebook and Instagram business assets;
• Managing existing posts and advertisements;
• Creating, managing, and analyzing advertising campaigns;
• Reviewing advertising performance and statistics;
• Processing customer inquiries and communications where such access is lawfully and technically permitted.

The Company does not sell data received from Meta Platforms.

3. How the Company Uses Information

The Company may use information to:

• Respond to customer inquiries;
• Identify suitable real estate opportunities;
• Contact customers regarding requested services;
• Provide and improve services;
• Manage advertising and marketing campaigns;
• Conduct analytics and performance measurement;
• Protect systems and prevent fraud or unauthorized activity;
• Comply with applicable legal obligations.

4. Legal Basis for Processing

Personal data may be processed based on user consent, performance of a contract, compliance with legal obligations, or the legitimate business interests of the Company, as permitted by applicable law.

5. Sharing of Information

Information may be shared only with service providers or organizations necessary to operate the Company’s services, including:

• Hosting and IT infrastructure providers;
• Meta Platforms;
• Analytics and technical service providers;
• Government or regulatory authorities where disclosure is legally required.

The Company does not sell or rent users’ personal information to third parties.

6. Data Retention and Security

The Company retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law.

The Company uses reasonable technical and organizational security measures designed to protect information against unauthorized access, loss, alteration, misuse, or disclosure.

API access tokens and other technical authentication credentials are stored in secure environments and are not used for purposes unrelated to the Company’s services.

7. User Rights

Subject to applicable law, users may request:

• Access to personal data held about them;
• Correction of inaccurate information;
• Deletion of personal data;
• Restriction of certain processing activities;
• Withdrawal of consent where processing is based on consent.

8. Data Deletion Requests

If you would like Telavi Estate to delete personal information relating to you, including information received through Meta Platforms, please contact:

Email: info@telaviestate.com

Please include sufficient information to allow the Company to identify you and locate the relevant data.

The Company may reasonably verify your identity before processing a deletion request.

Unless retention is required by law, relevant personal information will be deleted or anonymized within a reasonable period after a valid request is verified.

9. Cookies and Similar Technologies

The website may use cookies and similar technologies for functionality, security, analytics, and improvement of the user experience.

10. Third-Party Services

The Company’s website and online services may contain links to or integrations with third-party services.

The privacy practices of such third parties are governed by their own terms and privacy policies.

Use of Meta Platforms products is also subject to Meta’s applicable terms and privacy policies.

11. Children’s Data

The Company’s services are not specifically directed to children, and the Company does not knowingly collect personal information from minors without an appropriate legal basis.

12. Changes to This Privacy Policy

The Company may update this Privacy Policy periodically.

Any updated version will be published on this page together with the date of the latest revision.

13. Contact Information

For questions regarding privacy or personal data, please contact:

Telavi Estate
Website: https://telaviestate.com/en
Email: info@telaviestate.com